We are proud to
announce that we are launching a new, improved and fully automated
verification process. However, if you have been waiting to get verified,
you will have to follow the new procedures as the documents you
previously submitted will not be reviewed. We sincerely apologize for
the inconvenience this may cause but these procedures are way easier and
Members who have not submitted verification
documents only need to follow the new procedures.
US members will
have to complete two of the three following procedures:
• Bank account confirmation
adding your bank account details to your AlertPay account, receiving two
micro deposits in your bank account (under $0.15 each) and confirming
them. This will take no longer than 5 business days.
• For credit card validation
, we will send
$0.01 to your Visa or MasterCard. A six-digit code will appear on your
credit card statement next to the micro payment. You will have to
confirm this code in your AlertPay account. If you have an American
Express card, a refundable amount between $1.00-2.00 will be charged to
your card. You will have to confirm the exact amount in your AlertPay
• Phone validation
is the simplest procedure. All you have to do is choose or enter a
phone number (mobile and land lines only), wait a few moments to receive
a code by phone call or text and enter the code in your AlertPay
account. That’s all!International
will have to complete either credit card validation (as
seen above) or phone validation. The only difference is that for phone
validation, you will receive a text message and not a phone call. You must have a mobile phone
complete this procedure.
If you have a Business account, you
will also have to submit a proof of ownership:
• Article of
• General Business Registration
• Certificate of
• Doing Business As
• Tax Registration
completing the necessary procedures, your account will be verified
within 5 business days. You will enjoy better account security, faster
deposits and withdrawals, higher transaction limits and uninterrupted
To get started, login to your account, click on
“Profile” and select “Verification” under the “Personal” category.
you have any questions or concerns, you can contact Customer Support
or leave a comment on our Facebook fan page.
your for your understanding.